FAQ's

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WHAT IS HAU’OLI?

We stand for bringing back the most wanted happy hours and smiling faces from the oh-so-busy lives and bored routines by remodelling the whole concept of holiday wear just to give an individual the feel of walk the Hawaiian walk.

WHAT'S UP WITH THAT NAME?

“Hau’Oli – Good Vibes Only” where Hau’Oli means “Happy in Hawaiian Language” and wearing which will give you “Good Vibes Only”.

HOW IS IT PRONOUNCED?

Its Pronounced as How oh Lee.

WHERE CAN I DOWNLOAD YOUR MOBILE APPLICATION?

It’s still in the making!

WHAT IS HAU’OLI DAY’S RETURN POLICY?

Our mission is to make you fall in love with what you have ordered. In case, you are disappointed, feel free to return any item not marked ‘Final Sale’ by dropping us an email within 3 days of delivery, for free. And in case your order does not arrive at the stipulated time, feel free to contact our team and we will get it sorted out, asap! Please check our Return policy page for further details.

WHERE DOES HAU’OLI DAY SHIP?

We Currently Ship PAN INDIA and Soon we shall open our arms to the International Market.

WHAT ARE YOUR HOURS OF OPERATION?

Our official hours of operation are from 10:30 am to 6:30 pm, Monday-Friday (Business Hours). However, in case of any query outside business hours, we would respond within 24 hours.

HOW CAN I FIND MORE INFORMATION ABOUT THE PRODUCT?

If something catches your eye, which we know it will, just click on the product and get all the necessary information in one go. In case you have further queries, do not hesitate to get in touch with our team, which is at your service, throughout the year. Our irresistible offers and round-the-clock delivery will literally amaze you.

HOW CAN I CHECK THE STATUS OF MY ORDER?

Simply log into your personal account and you can easily track your order and shipment details. You will be notified at every step, starting from placing the order to the day it arrives at your doorstep. One-click and it’s done.

HOW CAN I EDIT MY SHIPPING ADDRESS?

Shipping addresses can always be added, removed and edited on your Account Information page. You can also edit your shipping information at check-out.

HOW DO I RETURN A PURCHASE?

We’re a friendly bunch, and we know that sometimes you might just have a change of heart. Our Return Policy can help to clarify how to go about returning items in your order. You can also email us at hi@hauoliday.com if you have any questions, and we’ll do everything we can to help.

WHY ISN’T MY TRACKING NUMBER SHOWING?

In case of any discrepancy, just get in touch with us athi@hauoliday.comcommand we will e-mail you the exact details. Do not worry!

I WANT TO SELL MY HOLIDAY ESSENTIALS AND ACCESSORIES. WHAT IS THE PROCESS?

We are a platform that showcases unique and discover-worthy products from all around the world. If you think your handcrafted products are enchanting, we are eager to collaborate with you! You can write to us on hi@hauoliday.com and our curator team will help.

WHAT IF I FORGET MY PASSWORD?

Easy. Select Forgot Password next to the password field and follow-on screen instructions.

HOW CAN I CHANGE MY EMAIL SETTINGS?

You can control the emails you receive on your Email Preferences section in the account menu.